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Transcom Announces the Opening of its New Contact Centre in Manila

Posted April 17, 2008
Transcom WorldWide S.A. ("Transcom"), the global outsourced services company, announced the opening of its new contact centre in Manila, Philippines. The centre has been developed on the back of strong client demand for high-quality offshore English language services, primarily in USA and the UK.

Philippines, China are ideal BPO/IT sites

Posted April 14, 2008
TOP British companies are eyeing the combined strengths of China and the Philippines as better sites to India for multibillion dollar investments in business process outsourcing (BPOs) and information technology (IT).

Logica Eyes More SAP Business from Europe

Posted April 11, 2008
The shortage of SAP software skills in Europe means good news for London-based Logica’s IT outsourcing business in the Philippines, according to a top executive.

Accenture Launches BPO Operations in Cebu

Posted April 11, 2008
With the expansion of its operations in Cebu to include business process outsourcing (BPO) services, Accenture has cited the Philippines as the "key differentiator" for the company.

eTelecare Adds Seats to Accomodate New Client

Posted April 11, 2008
E-TELECARE Global Solutions said that it signed an agreement with a digital television entertainment services firm involving an additional 250 seats with agents selling new service activations from prospect inquiries.

BPO Firm Optimistic in 2008 amid US Economic Slowdown

Posted April 08, 2008
Outsourced customer support service firm Sitel remained optimistic that business will still pour in from the United States amid the economic slowdown, an executive told reporters.

Mindanao cities draw BPO firms large and small

Posted April 08, 2008
WESTERN WATS Philippines is opening a call center.

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